RCM Analytics and RCM KPIs

How to Create Great RCM Dashboards – A Deep Dive

Great RCM Dashboards: Building for Success (Part 2) In our previous discussion about RCM dashboards, we explored what constitutes a true dashboard versus what most healthcare organizations actually mean when requesting one—typically detailed reports rather than high-level summaries. Now, assuming we’re using the common industry definition of RCM dashboards as medical billing reports, let’s examine […]

EHR Data Medical Billing Automation

EHR Automation Legality: Can You Scrape Your Own Data?

EHR Automation Legality: Can Vendors Stop You From Scraping Your Own Data? We recently explored whether practice management systems and electronic health record (EHR) vendors could legally prevent you from extracting your own data via automated tools like RPA (Robotic Process Automation) scraping. The question of EHR automation legality has become increasingly important as healthcare […]

EHR Data Medical Billing Automation

Scraping EHR Data – Can They Stop Your Bots?

Scraping EHR Data – Can Vendors Stop Your Bots? Over the years, I’ve had numerous discussions about whether Electronic Health Record (EHR) vendors can legally prevent healthcare organizations from accessing their own data through automated means. This question about scraping EHR data has significant implications for both medical practices and revenue cycle management companies seeking […]

RCM Analytics and RCM KPIs

How to Create Great Medical Billing Dashboards

What Makes Great Medical Billing Dashboards In the complex world of revenue cycle management, medical billing dashboards have become an essential tool for monitoring performance and identifying issues before they impact your bottom line. But what exactly constitutes an effective dashboard, and how does it differ from standard reporting? Understanding Medical Billing Dashboards While there’s […]

Medical Billing Automation

Medical Billing Automation Challenges – Why So Slow to Take Off?

Medical Billing Automation Challenges Medical billing automation offers enormous potential to streamline repetitive tasks in healthcare revenue cycle management (RCM). Despite its promise, the adoption of automation in medical billing has been slower than expected. While awareness of automation and AI is widespread, the industry faces several challenges that have hindered its progress. Understanding Automation […]

AI in Medical Billing

Voice AI in Medical Billing: Why It’s Beating Analytical AI

Why Voice AI in Medical Billing is Outpacing Analytical AI Adoption While analytical artificial intelligence (machine learning / ML) has been around much longer and offers broader potential applications for revenue cycle management, voice AI in medical billing is being adopted at a surprisingly rapid pace. This trend might seem counterintuitive given the structured nature […]

Medical Billing Leads
medical billing leads

Medical Billing Leads: A Comprehensive Guide to Growth

What Are Medical Billing Leads? Medical billing leads are potential clients – physician practices or other types of healthcare providers – that show interest in outsourcing their billing processes to a third-party service or switching vendors. These leads are often cultivated through targeted marketing strategies aimed at identifying, engaging, and converting healthcare providers who could […]