Maximizing ROI on Your Medical Billing Advertising Budget: The Quantifiable Approach In the competitive landscape of healthcare revenue cycle management, knowing how to effectively allocate your medical billing advertising budget isn’t just good practice—it’s essential for survival. As medical billing companies face increasing pressure to grow while maintaining profitability, understanding which marketing investments actually generate […]
The Ultimate Guide to RCM Process Documentation: Best Practices for Healthcare Organizations Creating robust process documentation in Revenue Cycle Management (RCM) is one of the most overlooked yet crucial elements in healthcare billing success. While only 4% of companies report consistently documenting their processes (and the actual number is likely even lower), effective documentation can […]
The Strategic Advantage of Medical Billing Fractional Executives Introduction: Transforming Medical Billing Operations Through Executive Expertise In today’s competitive healthcare revenue cycle management landscape, small to mid-sized medical billing companies face a significant challenge: how to access executive-level expertise without breaking the bank. This is where medical billing fractional executives come into play – providing […]
Medical Billing EOM Reporting: Why Real-Time Data Beats Traditional Closing In today’s rapidly evolving healthcare finance landscape, outdated processes can significantly hinder efficiency and growth. One particularly antiquated practice that persists in the industry is traditional medical billing EOM reporting. This end-of-month closing approach, often taking place anywhere from 3 to 20 days after the […]
Medical Billing Offshoring Challenges: Why Work Keeps Coming Back from India If you’ve heard the expression “what happens in Vegas, stays in Vegas,” there might be an RCM analog: “what happens in India, stays in India”—or at least, it should. Nearly every medical billing company with offshore operations faces a common set of medical billing […]
The Red Flags Rule in RCM: What You Need to Know (…And Do) Most revenue cycle management companies focus on HIPAA compliance, but many overlook another critical federal regulation: the Red Flags Rule in RCM. This Federal Trade Commission (FTC) requirement is designed to prevent identity theft and fraud—and it has significant implications for medical […]
Cold Calling for Medical Billing Leads: Is It Effective? In the competitive landscape of revenue cycle management, many companies wonder if traditional outreach methods still work. Based on extensive experience with both successful and unsuccessful campaigns, I can confirm that cold calling for medical billing leads can be highly effective—but only when executed with strategic […]
A Critical Warning About AI in Medical Billing: It Lies As artificial intelligence technologies become increasingly embedded in healthcare revenue cycle operations, a serious warning about AI in medical billing needs to be heeded: AI systems can produce false information with potentially devastating consequences for healthcare organizations. The Alarming Trend of AI Deception The initial […]
eClinicalWorks Reporting: Data Challenges and Solutions Practice management systems offer various reporting capabilities to help healthcare organizations analyze their operations. While some systems provide limited options, eClinicalWorks reporting is considered above average in the industry. However, as someone who works extensively with healthcare data, I’ve encountered several frustrating issues with the eClinicalWorks reporting structure that […]
I had an interesting conversation with clients recently that challenged my thinking about implementing technology solutions for healthcare billing companies. They were looking to grow their business through infrastructure improvements and software implementations to become a technology-centered billing operation. When I advocated for a comprehensive RCM analytics solution as the foundation for automation and artificial […]