A billing company owner asked me recently whether or not automation in RCM —specifically software automation and robotic process automation—will wipe out the medical billing industry. This is someone who owns and runs a billing company and even implements some automation themselves. They have in-house engineers working on relatively simple automation, though not the more […]
Automation is not the answer. You might be thinking, “Wait, what? Isn’t Voyant a company that does RCM automation?” Yes, we do automation. So for us to say automation is probably not the answer, for you, there’s a good reason, and it’s not that we don’t believe in automation. We absolutely believe in automation. There’s […]