We frequently encounter data integrity problems within electronic health record (EHR), practice management, billing, and laboratory information systems. These issues can range from simple anomalies in reporting to complex structural database problems. While some issues can be easily resolved, others require more complex solutions. Today, we encountered a particularly nonsensical issue that highlights a major […]
I’m constantly impressed by how bad the data is in healthcare IT systems. We’re encountering one of these issues again today, and they seem to pop up all over the place. You could consider these to be metadata issues, but in reality, they are data integrity issues. For example, there are some strange problems in […]
Let’s say you have a post date for payments in May. Whatever you posted in May should be closed and should never change because you’re capturing the time at which a function was performed, and you can’t time travel back to do that. However, some systems allow this, and the problem is that it makes […]
I’ll bet you didn’t know time travel was possible. Well, with some healthcare IT systems, it is. It’s not uncommon in billing to find yourself in a situation where there’s some unapplied balance. You receive an ERA, an EOB, or some form of payment, and for whatever reason, you can’t post the entire amount—or even […]