We have written other articles about generative AI like OpenAI’s ChatGPT and whether it has value in revenue cycle management right now, which you can read here. But happens when you ask AI about AI itself with respect to RCM? Here is what happened when I prompted a Generative AI application like (in this case […]
(Everything in this article after the author dictated was automated and included the use of AI for speech to text, cleaning up the speech and putting it into a format more suitable for written copy, selecting an image, posting to the website, and distribution via social media and email. Please forgive any oddities, AI is […]
Exciting news! I recently hosted a webinar for the HBMA on growing your medical billing business including medical billing marketing strategies, developing an RCM marketing plan, and a step-by-step guide on medical billing lead generation and closing your sales. The turnout was fantastic, and the feedback received was incredibly positive. Due to popular demand, we […]
A billing company owner asked me recently whether or not automation—specifically software automation and robotic process automation—will wipe out the medical billing industry. This is someone who owns and runs a billing company and even implements some automation themselves. They have in-house engineers working on relatively simple automations, though not the more complex things. It’s […]
In our last podcast, we discussed revenue cycle management (RCM) departments or companies that operate like body shops. This applies whether they are in-house departments or external RCM companies, and it isn’t directly related to pricing, although we did suggest some ways this could manifest. Body shops are organizations that throw bodies at the problem, […]
Body shops are a subject that I’m very interested in and something I’ve seen not change tremendously, unfortunately, in revenue cycle management over the course of the last few decades. I can’t say I know the complete history of the origins and the early stages of the revenue cycle management industry. In fact, I’m not […]
Is AI taking over the world? Or, more specifically, is AI taking over healthcare? With the recent explosion of open AI’s ChatGPT and other AI tools that have gained a lot of attention, both properly and within business, it seems worth having a conversation around what we’re doing with this in healthcare. It’s clear that […]
Automation is not the answer. You might be thinking, “Wait, what? Isn’t Voyant a company that does automation?” Yes, we do automation. So for us to say automation is probably not the answer, for you, there’s a good reason, and it’s not that we don’t believe in automation. We absolutely believe in automation. There’s an […]
We frequently encounter data integrity problems within electronic health record (EHR), practice management, billing, and laboratory information systems. These issues can range from simple anomalies in reporting to complex structural database problems. While some issues can be easily resolved, others require more complex solutions. Today, we encountered a particularly nonsensical issue that highlights a major […]
How do you get all of the information you want out of a system? Some systems have great reporting, some have mediocre reporting, and some have terrible reporting. What we’ve found is that even the best systems almost never allow you to extract all the information you need in one report. Even when custom reporting […]
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