We frequently encounter EHR data integrity problems within electronic health records (EHR), practice management, billing, and laboratory information systems. These issues can range from simple anomalies in reporting to complex structural database problems. While some issues can be easily resolved, others require more complex solutions. Today, we encountered a particularly nonsensical issue that highlights a […]
AdvancedMD’s custom reporting tool, “Advanced Insights” (AI), is a powerful tool for generating custom reports. However, the use of the acronym “AI” is misleading, as it implies the use of artificial intelligence, which is not the case. The underlying technology appears to be Cognos, a reputable business intelligence tool from IBM. Limitations of AdvancedMD’s Custom […]
Let’s say you have a post date for payments in May. Whatever you posted in May should be closed and should never change because you’re capturing the time at which a function was performed, and you can’t time-travel back to do that. However, some systems allow this, and the problem is that the EHR data […]
I’ll bet you didn’t know time travel was possible. Well, with some healthcare IT systems, it is. It’s not uncommon in billing to find yourself in a situation where there’s some unapplied balance. You receive an ERA, an EOB, or some form of payment, and for whatever reason, you can’t post the entire amount—or even […]