Challenges in Medical Billing Automation Medical billing automation offers enormous potential to streamline repetitive tasks in healthcare revenue cycle management (RCM). Despite its promise, the adoption of automation in medical billing has been slower than expected. While awareness of automation and AI is widespread, the industry faces several challenges that have hindered its progress. Understanding […]
AI in Payer RCM: A Love-Hate Relationship Artificial Intelligence (AI) in payer revenue cycle management (RCM) is like that overly enthusiastic intern who denies every vacation request you submit because “policy says so.” Sure, it can be efficient, but it’s also creating a lot of headaches. Case in point: the recent spotlight on UnitedHealthcare’s AI […]
I attended the HBMA 2024 annual conference in Austin a couple of weeks ago, and the focus on technology, especially medical billing automation, was stronger than ever. Over the last 15+ years, I’ve never seen so many presentations and talks about automation and artificial intelligence (AI) in healthcare revenue cycle management. While some of the […]
HBMA Webinar – “Building an RCM Technology Powerhouse: Starting with Denials” There is so much opportunity in RCM technology…You could set up interfaces to get data from your clients, build a practice management system for billing, create a killer analytics platform, or even develop an AI solution. Excited to announce my upcoming webinar for the […]
We have written other articles about generative AI like OpenAI’s ChatGPT and whether it has value in revenue cycle management right now, which you can read here. But what happens when you ask AI about AI itself with respect to RCM? Here is what happened when I prompted a Generative AI application (in this case […]
(Production of this article was automated and used AI after the author dictated the original content, i.e. AI speech to text, ChatGPT to clean it up and reformat it, AI generated image, etc. Please forgive any oddities, as AI in medical billing and other fields is still young.) Is artificial intelligence (AI) taking over medical […]
When considering medical billing technology and data solutions, the possibilities are vast. From analytics and workflow tools to automation and AI, the options are numerous. These solutions can integrate data from various systems, including EHRs, practice management, LIS, accounting, HR, and more. Making Strategic Decisions with Medical Billing Technology The question of whether to start […]
A billing company owner asked me recently whether or not automation in RCM —specifically software automation and robotic process automation—will wipe out the medical billing industry. This is someone who owns and runs a billing company and even implements some automation themselves. They have in-house engineers working on relatively simple automation, though not the more […]
Is AI taking over the world? Or, more specifically, is AI taking over healthcare? With the recent explosion of open AI’s ChatGPT and other AI tools that have gained a lot of attention, both properly and within business, it seems worth having a conversation around what we’re doing with this in healthcare. It’s clear that […]
Automation is not the answer. You might be thinking, “Wait, what? Isn’t Voyant a company that does RCM automation?” Yes, we do automation. So for us to say automation is probably not the answer, for you, there’s a good reason, and it’s not that we don’t believe in automation. We absolutely believe in automation. There’s […]
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