eClinicalWorks Reporting: Data Challenges and Solutions Practice management systems offer various reporting capabilities to help healthcare organizations analyze their operations. While some systems provide limited options, eClinicalWorks reporting is considered above average in the industry. However, as someone who works extensively with healthcare data, I’ve encountered several frustrating issues with the eClinicalWorks reporting structure that […]
I had an interesting conversation with clients recently that challenged my thinking about implementing technology solutions for healthcare billing companies. They were looking to grow their business through infrastructure improvements and software implementations to become a technology-centered billing operation. When I advocated for a comprehensive RCM analytics solution as the foundation for automation and artificial […]
Can You Trust Your Data? The Challenge of EHR Data Integrity In revenue cycle management, certain dates should be absolute. Date of service, payment posting dates, and other key data points should never change once recorded. Yet, the reality of EHR data integrity often falls short of this expectation, creating serious challenges for healthcare organizations […]
EHR Automation Legality: Can Vendors Stop You From Scraping Your Own Data? We recently explored whether practice management systems and electronic health record (EHR) vendors could legally prevent you from extracting your own data via automated tools like RPA (Robotic Process Automation) scraping. The question of EHR automation legality has become increasingly important as healthcare […]
Scraping EHR Data – Can Vendors Stop Your Bots? Over the years, I’ve had numerous discussions about whether Electronic Health Record (EHR) vendors can legally prevent healthcare organizations from accessing their own data through automated means. This question about scraping EHR data has significant implications for both medical practices and revenue cycle management companies seeking […]
We frequently encounter EHR data integrity problems within electronic health records (EHR), practice management, billing, and laboratory information systems. These issues can range from simple anomalies in reporting to complex structural database problems. While some issues can be easily resolved, others require more complex solutions. Today, we encountered a particularly nonsensical issue that highlights a […]
AdvancedMD’s custom reporting tool, “Advanced Insights” (AI), is a powerful tool for generating custom reports. However, the use of the acronym “AI” is misleading, as it implies the use of artificial intelligence, which is not the case. The underlying technology appears to be Cognos, a reputable business intelligence tool from IBM. Limitations of AdvancedMD’s Custom […]
How do you get all of the information you want out of a system? Some systems have great reporting, some have mediocre reporting, and some have terrible reporting. What we’ve found is that even the best systems almost never allow you to extract all the information you need in one report. Even when custom reporting […]
We were recently working with a client where we needed to gather data from many different places, one of which involved clearinghouse data management. But why do we need data from a clearinghouse? Why can’t we get it from a practice management system, billing system, or EHR? Well, most billing systems, regardless of the brand, […]
I’m constantly impressed by how bad the data is in healthcare IT systems. We’re encountering one of these clinix data integrity issues again today, and they seem to pop up all over the place. You could consider these to be metadata issues, but in reality, they are data integrity issues. For example, there are some […]
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