The Future of Medical Billing: AI Agents The landscape of medical billing is rapidly evolving, with artificial intelligence playing an increasingly significant role. While generative AI dominated conversations in 2023 and 2024, a more transformative technology is emerging as the future of revenue cycle management (RCM): medical billing AI agents. Beyond Generative AI: The Rise […]
Why Voice AI in Medical Billing is Outpacing Analytical AI Adoption While analytical artificial intelligence (machine learning / ML) has been around much longer and offers broader potential applications for revenue cycle management, voice AI in medical billing is being adopted at a surprisingly rapid pace. This trend might seem counterintuitive given the structured nature […]
AI in Payer RCM: A Love-Hate Relationship Artificial Intelligence (AI) in payer revenue cycle management (RCM) is like that overly enthusiastic intern who denies every vacation request you submit because “policy says so.” Sure, it can be efficient, but it’s also creating a lot of headaches. Case in point: the recent spotlight on UnitedHealthcare’s AI […]
I attended the HBMA 2024 annual conference in Austin a couple of weeks ago, and the focus on technology, especially medical billing automation, was stronger than ever. Over the last 15+ years, I’ve never seen so many presentations and talks about automation and artificial intelligence (AI) in healthcare revenue cycle management. While some of the […]
HBMA Webinar – “Building an RCM Technology Powerhouse: Starting with Denials” There is so much opportunity in RCM technology…You could set up interfaces to get data from your clients, build a practice management system for billing, create a killer analytics platform, or even develop an AI solution. Excited to announce my upcoming webinar for the […]
We have written other articles about generative AI like OpenAI’s ChatGPT and whether it has value in revenue cycle management right now, which you can read here. But what happens when you ask AI about AI itself with respect to RCM? Here is what happened when I prompted a Generative AI application (in this case […]
ChatGPT And GenAI In Medical Billing: What You Need To Know Is artificial intelligence (AI) taking over medical billing (aka revenue cycle management / RCM)? Is this something you need to worry about right now, or something you should dedicate time and resources to implementing? There’s a lot of discussion around AI, especially generative AI […]
When considering medical billing technology and data solutions, the possibilities are vast. From analytics and workflow tools to automation and AI, the options are numerous. These solutions can integrate data from various systems, including EHRs, practice management, LIS, accounting, HR, and more. Making Strategic Decisions with Medical Billing Technology The question of whether to start […]
Is AI taking over the world? Or, more specifically, is AI taking over healthcare? With the recent explosion of open AI’s ChatGPT and other AI tools that have gained a lot of attention, both properly and within business, it seems worth having a conversation around what we’re doing with this in healthcare. It’s clear that […]
I saw an interesting article recently concerning artificial intelligence and machine learning in revenue cycle management, focusing on evaluating AI vendors for RCM. It was pointing to pre-authorizations and pre-certifications as an excellent area for using this technology. This article was initially available on our podcast. Click here to listen. Learning to Compare Results: Evaluating […]
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