When considering medical billing technology and data solutions, the possibilities are vast. From analytics and workflow tools to automation and AI, the options are numerous. These solutions can integrate data from various systems, including EHRs, practice management, LIS, accounting, HR, and more. Making Strategic Decisions with Medical Billing Technology The question of whether to start […]
A billing company owner asked me recently whether or not automation in RCM —specifically software automation and robotic process automation—will wipe out the medical billing industry. This is someone who owns and runs a billing company and even implements some automation themselves. They have in-house engineers working on relatively simple automation, though not the more […]
In our last podcast, we discussed revenue cycle management (RCM) departments or companies that operate like body shops, impacting overall RCM performance. This applies whether they are in-house departments or external RCM companies, and it isn’t directly related to pricing, although we did suggest some ways this could manifest. Body shops are organizations that throw […]
Body shops in RCM are a subject that I’m very interested in and something I’ve seen not change tremendously, unfortunately, in revenue cycle management over the course of the last few decades. I can’t say I know the complete history of the origins and the early stages of the revenue cycle management industry. In fact, […]
Is AI taking over the world? Or, more specifically, is AI taking over healthcare? With the recent explosion of open AI’s ChatGPT and other AI tools that have gained a lot of attention, both properly and within business, it seems worth having a conversation around what we’re doing with this in healthcare. It’s clear that […]
Automation is not the answer. You might be thinking, “Wait, what? Isn’t Voyant a company that does RCM automation?” Yes, we do automation. So for us to say automation is probably not the answer, for you, there’s a good reason, and it’s not that we don’t believe in automation. We absolutely believe in automation. There’s […]
We frequently encounter EHR data integrity problems within electronic health records (EHR), practice management, billing, and laboratory information systems. These issues can range from simple anomalies in reporting to complex structural database problems. While some issues can be easily resolved, others require more complex solutions. Today, we encountered a particularly nonsensical issue that highlights a […]
Advanced MD’s custom reporting tool, “Advanced Insights” (AI), is a powerful tool for generating custom reports. However, the use of the acronym “AI” is misleading, as it implies the use of artificial intelligence, which is not the case. The underlying technology appears to be Cognos, a reputable business intelligence tool from IBM. Limitations of Advanced […]
How do you get all of the information you want out of a system? Some systems have great reporting, some have mediocre reporting, and some have terrible reporting. What we’ve found is that even the best systems almost never allow you to extract all the information you need in one report. Even when custom reporting […]
We were recently working with a client where we needed to gather data from many different places, one of which was a clearinghouse. But why do we need data from a clearinghouse? Why can’t we get it from a practice management system, billing system, or EHR? Well, most billing systems, regardless of the brand, typically […]